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T + A VINTAGE

T + A VINTAGE

Customer Care

We are here to help you! If you have any questions, concerns, or comments, please do not hesitate to reach out! We would love to hear from you!

 

For help in navigating our online and physical store to find just what you are looking for, please contact us.

Please note that we are closed on Sundays, so please be patient and we'll get back to you as soon as we can!

We value our customers, and want to make sure your experience is as pleasant as possible. If there is anything we can do to accommodate your needs, please reach out.

Privacy & Safety

All your information is processed securely through our site. None of your information will be shared, as protecting your personal information is very important to us.

We use a third-party service to process payments (PayPal). Please read their privacy policy in regards to processing the information you input to make your purchase.

We keep records of our transactions with customers for future use (ex. there is a need for a refund or a problem with the order).

We will only use the contact information you have provided to contact you about your order. We contact you when we have confirmed your order and when we have shipped your order. If there was any problem with your order (ex. it was returned to us via Canada Post), then we will contact you.

Your shipping contact information is shared with Canada Post, and they may also contact you if there is an issue in delivering your package. You can see their privacy policy here.

If you have any further questions or concerns about how your privacy and security in using our online store, please contact us.

Payment Methods

We use PayPal to process online payments. You are not required to sign up for a PayPal account in order to use it. 

All of our prices are in Canadian dollars.

In store, we take cash, debit and major credit cards.

For in-store pick up/curb-side delivery, you must pay for your item online before picking it up. There's an option to pick up when you select your shipping option.

Acknowledgment

We are situated on Treaty 4 lands. These are the territories of the nêhiyawak, Anihšināpēk, Dakota, Lakota, and Nakota, and the homeland of the Métis/Michif Nation. This land was stolen and we will continually work to be a safe and welcoming space for all oppressed people.

Terms:

nêhiyawak - nay-hi-yuh-wuk (Cree)

Anihšināpēk - uh-nish-i-naa-payk (Saulteaux)

Payment Methods
Customer Care
Privay & Safety
Acknowledgment
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