T + A VINTAGE

T + A VINTAGE

Freakin' Amazing Questions!

How often do you restock your online store?


We will typically give it an update every week or so. The best way to know when we've added new items is to follow us on Instagram, or sign up for our email list!




How long will my items take to ship?


Please give us up to 2 days to get your order together, and then you will receiver a shipping notice. This notice lets you know that your order has been given to Canada Post. You can expect these shipping times: Canada - 1-5 days USA - 5-14 days International -10-20 days Once we've comfirmed we've shipped it, it is out of our control. Shipping times can vary depending on your exact location and how busy your local area is. Please be patient, especially during COVID-19 times when things are a little more hectic and busy than normal. If it's been longer than you think is normal, let us know and we will try our best to look into it and figure out what is up!




Can I return or exchange items?


Online shop Returns are handled on a case by case basis, please email us within 7 days of receiving order if you'd like to return an item. Customers are responsible for the cost of returning the item, and we can only refund the cost of the item returned, not the original shipping cost. Once the item is received we will refund the purchase price as long as the item is still in a resellable condition and hasn't been washed or worn. Vintage and sale items are final sale. In-store Returns for store credit are available within 30 days of purchase. Please retain your digital receipt. Store credit can be used at time of return or for a future purchase and does not expire. New product returns must be in resellable condition unless defective at original purchase. Vintage items returns must be in same condition they were purchased in.




Can I pick up my online order in-store? How about curb-side pick up?


Of course. Anything you see for sale on our Instagram or online shop can be available for curb-side pick up, or regular pick up. There is an option for this when you pick your shipping method on your order, and you won't be charged for shippping. You will receive a confirmation within a day that your order is ready for pick up. You can pick up during our open store hours. For curb-side pick up, please call us when you arrive at 306-737-5364 and we'll get your order out to you!




Do vintage items come washed?


We are very carful to sanitize all items with a steamer before putting them out on display in our shop, or packaging them for orders. Steaming is the best way to kill bacteria and get rid of dirt and odors, without ruining delicate fabrics. We want to keep your vintage items in the best condition!




How do your items fit?


Every item is unique and can fit very differently. Since they are pre-owned/pre-washed/pre-shrunk, the size the label says may not reflect the actual fit. We try our best to show how items fit. If you have further question about fitting, or what to put an item on hold to come by the shop to try it on, please contact us!